Animal Health  1800 425 5363 Human Health  1800 425 4068
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HBI Quality PolicyHBI Quality Policy


IIL has centralized quality systems under Quality Management (QM). Quality Management in IIL mainly focuses on systems that can sustain and improve quality. IIL follows harmonized Quality Systems across its units.

Quality Management is independent of production and organizes its operations through various sections Viz

Quality Assurance

Quality Assurance in IIL improves bottom line by designing and monitoring everyday business activities that sustain and improve the Quality Systems to meet internal and external customer satisfaction.

Quality Assurance supports all processes starting from purchase to supply chain by eliminating lapses in Quality Systems.

Quality Assurance of IIL comprises of various sub divisions

  1. Training
  2. Quality Management System (QMS) documentation
  3. Audits (Internal and external) and Vendor Qualification
  4. Validation and Calibration
  5. In-process Quality Assurance
  6. Market Complaints handling and investigations

Quality Control

IIL has a well-equipped Quality Control department for both Animal Health and Human Health. The facility complies with Good Manufacturing Practices (GMP) and Good Laboratory Practices (GLP).

Total Quality Management

IIL has embarked journey towards excellence for ensuring Business Processes and Quality in the products. IIL has adapted the TQM  model for implementing different initiatives across the organization. These initiatives such as Knowledge Sharing, 5S, TPM, Kaizen, Quality Circles and Employees Reward and Recognition System have contributed positively and helped the organization in making rapid improvements in the practices and performance towards achieving sustainable competitiveness.

Integrated Management System:

IIL integrates all of its systems, processes into one complete framework, enabling an organization to work as a single unit with unified policy and objectives.

These systems help effectively and efficiently delivering organizational objectives such as managing employee’s needs, measuring, monitoring and exceeding customer needs, encouraging best practices to minimizing risks and maximizing resources.

IIL’s Gachibowli and Ooty units are certified by three international standards

ISO 9001:2015: Quality Management Systems (QMS)

ISO 14001:2015: Environment Management Systems (EMS)

BS OHSAS 18001:2007: Occupational Health and Safety Systems

IIL manages all operations with high concern for Products Quality, employee’s safety and environment by adopting best practices.


IIL organizes comprehensive training programs so as to:

  1. Create a dynamic workforce in a rapidly changing environment.
  2. Improve product & process quality.
  3. Adhere cGMP / GLP / IMS guidelines.

IIL culture supported by its Values & Beliefs.

Regulatory Affairs

IIL has well established Regulatory affairs department. Regulatory Affairs department is responsible for the preparation of dossiers as per the country specific registration guidelines and internationally acceptable dossier format like ICH-CTD and ACTD and marketing authorization renewals.